Effective Date: June 6, 2026

These Terms of Service (“Terms”) govern your access to and use of the Provora Digital website, communications, consultations, digital marketing services, reputation management services, CRM services, automation services, web design services, and related services.

By using our website or services, you agree to these Terms. If you do not agree, do not use our website or services.

1. Company Information

Provora Digital provides digital marketing, reputation management, CRM setup and management, GoHighLevel support, automation workflows, web design, appointment booking systems, payment workflows, SMS and email automation, WhatsApp and social integrations, and related business growth services.

Business Name: Provora Digital

Legal Business Name: Provora Digital

Website: https://provoradigital.com/

Email: [email protected]

Phone: (786) 296-4801

Business Address: [Insert Physical Business Address]

If the legal business name is different from the public brand name, Provora Digital operates as a DBA or brand name of [Insert Legal Business Name].

2. Services

Provora Digital may provide services including:

- Review and reputation management

- Google and Yelp reputation monitoring

- Review request campaigns

- Website design and development

- CRM setup, migration, and management

- GoHighLevel configuration and support

- Pipeline and deal tracking

- Email and SMS automation

- Appointment booking automation

- Payment and onboarding workflows

- WhatsApp and social integrations

- Reporting, optimization, training, and support

Specific deliverables, pricing, timelines, and service details may be provided in a separate proposal, invoice, statement of work, checkout page, or written agreement.

3. User Responsibilities

You agree to provide accurate information when using our website or services.

If you provide customer, lead, or contact information to Provora Digital, you are responsible for ensuring that the information was collected lawfully and with all required permissions and consents.

You agree not to use our services for unlawful, misleading, fraudulent, abusive, spam, or prohibited messaging activity.

4. SMS Terms and Conditions

Program Name:

Provora Digital SMS Program

Program Description:

By opting in to receive SMS messages from Provora Digital, you agree to receive text messages related to consultation requests, appointment reminders, service updates, project updates, CRM and automation support, payment reminders, reputation management services, customer support, and promotional offers where applicable.

Message Frequency:

Message frequency may vary depending on your interactions with us, your service status, appointment activity, and communication preferences.

Message and Data Rates:

Message and data rates may apply for messages sent to you from us and messages sent from you to us. Contact your wireless provider for questions about your text or data plan.

Opt-Out Instructions:

You may opt out of SMS messages at any time by replying STOP to any message from Provora Digital. After you send STOP, we may send a confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

Help Instructions:

For help, reply HELP to any message from us, contact us at [Insert Support Email], or call (786) 296-4801.

Carrier Disclaimer:

Carriers are not liable for delayed or undelivered messages.

SMS Consent:

SMS consent is not a condition of purchase. You may submit forms, book consultations, or request services without agreeing to receive marketing SMS messages.

Our Privacy Policy is available at:

https://provoradigital.com/privacy-policy

5. Consent to Communications

When you submit a form, book a consultation, request information, or contact Provora Digital, you authorize us to contact you using the information you provide, including by phone, email, and SMS where permitted by your consent and applicable law.

Marketing SMS messages will only be sent where appropriate consent has been provided. You may opt out of SMS messages at any time by replying STOP.

6. Payments and Billing

If you purchase paid services, you agree to pay all fees described in the applicable proposal, invoice, checkout page, statement of work, or written agreement.

Unless otherwise stated in writing, fees are due according to the payment terms presented at purchase or on the invoice.

7. Cancellations and Refunds

Cancellation and refund terms may vary by service and will be described in the applicable proposal, invoice, checkout page, statement of work, or written agreement.

If no separate cancellation or refund terms are provided, contact us at [Insert Support Email] for billing questions.

8. Client Materials and Access

To perform services, Provora Digital may request access to websites, CRM accounts, advertising accounts, review platforms, domain providers, email platforms, social media accounts, payment systems, or other business tools.

You are responsible for ensuring that you have the right to provide access to these systems. You may revoke access when services end, subject to any ongoing support or transition requirements.

9. Third-Party Platforms

Our services may involve third-party platforms such as GoHighLevel, Google, Yelp, Facebook, Meta, WhatsApp, Stripe, domain providers, hosting providers, analytics tools, communication providers, scheduling tools, and other software platforms.

Provora Digital is not responsible for the availability, policies, pricing, performance, errors, outages, or actions of third-party platforms.

10. Intellectual Property

The Provora Digital website, branding, graphics, designs, templates, workflows, reports, documentation, strategies, and service materials are owned by or licensed to Provora Digital unless otherwise stated in writing.

You may not copy, reproduce, distribute, modify, resell, or create derivative works from our materials without written permission.

Client-owned materials, such as logos, brand assets, photos, written content, and business information provided by you, remain your property.

11. No Guarantee of Results

Provora Digital works to support digital growth, review management, automation, lead capture, CRM organization, and marketing performance. However, we do not guarantee specific revenue, rankings, ratings, review volume, leads, sales, platform outcomes, return on investment, or business results.

12. Prohibited Uses

You may not use our website or services to:

- Send spam or unlawful messages

- Contact individuals without proper consent

- Misrepresent your identity or business

- Violate privacy, advertising, telecommunications, or consumer protection laws

- Upload malicious code or interfere with systems

- Collect, upload, or use information without proper authorization

- Engage in fraudulent, deceptive, abusive, or harmful activity

- Promote prohibited or illegal goods or services

13. Limitation of Liability

To the maximum extent permitted by law, Provora Digital will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website or services.

14. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, error-free operation, or specific business outcomes.

15. Indemnification

You agree to defend, indemnify, and hold harmless Provora Digital, its owners, team members, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from your use of our services, your violation of these Terms, your violation of applicable law, or your use of customer/contact information without proper consent.

16. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after updates means you accept the revised Terms.

17. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

18. Contact Us

For questions about these Terms, contact us at:

Provora Digital

Legal Business Name: Provora Digital

Business Address: 2132 NE 174th Street North Miami Beach, Florida 33162

Email: [email protected]

Phone: (786) 296-4801

Website: https://provoradigital.com/